[cisco-voip] IP Communicator 1way audio?

[Paul]

I'd check the IP address they acquire when they use a VPN and then check the routing between the core voice VLAN and the subnet the VPN clients acquire as they connect.



________________________________
From: "Madziarczyk, Jonathan" <jmad at cityofevanston.org>
To: cisco-voip at puck.nether.net
Sent: Thursday, September 15, 2011 9:36 AM
Subject: [cisco-voip] IP Communicator 1way audio?


So here’s what the end user is claiming:
 
From their laptop when they are on our network:
CM to CM – 2 way
CM to PRI – 2 way
 
From their laptop when they VPN in (cisco vpn client):
CM to CM – 2 way
CM to PRI – 1 way audio
 
My initial guess is that the IP communicator client is outthinking itself and changing the codec to something that our Voice Gateway doesn’t understand or isn’t expecting, but only when it’s via VPN.  Not quite sure how to test this yet.
 
Suggestions on where to start?
 
JonM
 
 
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