[cisco-voip] UCCX Java Script Help

Matthew Loraditch MLoraditch at heliontechnologies.com
Fri Sep 16 11:59:30 EDT 2011


We changed ticketing systems for our help desk and now our ticket numbers are not straight digits anymore. Luckily the non digit part is fixed so we are asking callers to still enter just numbers but in order for me to update the ticketing system correctly I need to add some characters to the string they enter.
What i need to do is take their 12 digit string and add a capital "T" to the front of it and put a period after the 8th digit. I'm no java script expert so I was wondering if someone on the list would know the code to do this?
Thanks in advance!


Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
mloraditch at heliontechnologies.com<mailto:mloraditch at heliontechnologies.com>
(p) (443) 541-1518
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com/>
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