[cisco-voip] Cisco 7962 Hookswitch

[Mike King]

I used Telesource for years repairing Nortel set's,

I see they list Cisco phones now:

http://www.telesourcenet.com/



On Fri, Sep 16, 2011 at 11:11 AM, Nate VanMaren <VanMarenNP at ldschurch.org>wrote:

>  The optical hook switches in my experience just fail, whereas the old
> 7960 hookswitches would be intermittent.  Your experience seems to be
> congruent with mine.****
>
> ** **
>
> I have never tried to repair an optical hook switch.  We would just RMA the
> phone; but we need to do something different now.  Anyone know any good
> service options for the Cisco phones?****
>
> ** **
>
> -Nate****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Thursday, September 15, 2011 7:08 PM
> *To:* Matthew Ballard
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco 7962 Hookswitch****
>
> ** **
>
> Please, for the love of all that is holy, don't tell me the 7942s have
> hookswitch problems. We have so many hookswitch issues with the 7940s we
> can't keep up.
>
> Sent from my iPhone****
>
>
> On Sep 15, 2011, at 8:34 PM, "Matthew Ballard" <mballard at otis.edu> wrote:*
> ***
>
>  I found threads talking about earlier models, and that the 7962 switched
> to a optical hookswitch, but nothing about fixing one.****
>
>  ****
>
> I have a couple of 7962s where the hookswitch has stopped working.  I
> pulled one of them apart and didn’t find anything wrong with it visually,
> but after putting it back together it still isn’t working.  Has anyone else
> encountered this issue, and perhaps found a fix?****
>
>  ****
>
> Thank You,****
>
> Matthew Ballard****
>
> Network Manager****
>
> Otis College of Art and Design****
>
> mballard at otis.edu****
>
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