[cisco-voip] 69xx IP phones failing to upgrade from 9.0.3 -> 9.2.1

[Wes Sisk]

Sounds like the 69xx phones may not be using XMLDefaults.cnf.xml. Either that or the values in xmldefault are incorrect.  All phones (configured or not) get xmldefault.  Configured phones (and auto registered phones) get a custom SEP<mac>.cnf.xml built.  

Thanks for sharing the bit about autoregistration.

/wes
 
On Sep 17, 2011, at 2:30 AM, Paul wrote:

Strangely, I just turned auto-reg back on and they downloaded their firmware. The 79x5s did not exhibit the same behaviour and would upgrade to the provided firmware whether registered or not.



----- Original Message -----
From: Wes Sisk <wsisk at cisco.com>
To: Paul <asobihoudai at yahoo.com>
Cc: cisco <cisco-voip at puck.nether.net>
Sent: Friday, September 16, 2011 6:09 PM
Subject: Re: [cisco-voip] 69xx IP phones failing to upgrade from 9.0.3 -> 9.2.1

what do phone console logs show?

are phones remote from CM? any potential for network congestion?  This exacerbates
CSCto31256    69XX phones have 10 min TFTP DL timeout. Upgrade fails over WAN.

/wes

On Sep 16, 2011, at 6:51 PM, Paul wrote:

Is there a bug on this bit? I don't see anything in Hot Issues about this posted from Wes.

It's not happening with all of my handsets even though they're all on the same LAN segment. It's just plain bizzare.

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