[cisco-voip] Extension instead of External Phone Number Mask

[Roger Wiklund]

Don't populate the Ext phone number mask under the Line. Then you will
see the DN on the top of your display.
OR populate the Ext phone number mask with the DN(I would not recommend this)

We have one customer that has internal 8 digit extension
(sitecode+extension) But want to have the real local PSTN number in
the top of the display, so then we populate that in the Ext phone
number mask.

Then under the Line Apperence we put Firstname Lastname - 7339

So then they still know what their internal extension is(last 4 in
thise case), and they see their PSTN number also.

We don't rely on the Ext phone number mask to fix Calling number on
the PSTN, I use Transformation pattern on gw/trunk when dialling out.

/Roger


On Tue, Sep 20, 2011 at 10:30 AM, Ratko Dodevski <rade239 at gmail.com> wrote:
> Hi guys, can someone tell me if there is a way instead of showing
> the External Phone Number Mask on the phone, Extension number to be showed.
> I need to use External Phone Number Mask option but the customer doesn't
> want to be shown on the phone, they want the extension number...and
> I totally understand them :)
> Regards
>
> --
> Ratko
>
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