[cisco-voip] Postcall Survey - UCCX 7

[Tim]

Hi All,

 

I have few ideas, but wanted to see if anyone else has implemented a
post-call survey in UCCX.  It seems like the survey itself might not be to
terribly difficult to build.  The thing I'm worried about though is how I
would then get the data back out of UCCX for the call center managers to
report on.  They would also like an option to leave a message that would tie
into the report.

 

Any ideas would be greatly appreciated.

 

Thanks,

Tim

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120402/79e087bb/attachment.html>