[cisco-voip] External Hunt List

[Mike King]

I've never scripted with UCCX before.

An outbound dialer would be almost perfect I think.

User dials number

System puts user on hold,

Calls number, upon answer, plays greeting saying 1 to accept, 2 to ignore
If engineer presses 1, they are connected.
if 2, or 10 seconds goes by, try next number.
If no numbers left, play user a message that says no-one answered, and hang
up.

This should be possible in UCCX, right?

Mike

On Wed, Apr 4, 2012 at 9:26 AM, Chris Martin <clm.ccie at gmail.com> wrote:

> What about using UCCX with an ordered list of consult transfers?  Would
> have to watch your timer though or they could be just dropped into the cell
> phone voicemail.
>
> Chris
>
> On Tue, Apr 3, 2012 at 10:30 AM, Mike King <me at mpking.com> wrote:
>
>> I agree with you.  Cell phones are a bear.
>>
>> I looked up call screening, but I can't think of a way to throw it into
>> the mix to do something constructive?  Did you have something specific in
>> mind, or just like me, were worried about the call times on Cell phones.
>>
>> Mike
>>
>>
>> On Tue, Apr 3, 2012 at 10:57 AM, Nate VanMaren <VanMarenNP at ldschurch.org>wrote:
>>
>>>  I don’t think hunt calls will call a remote destination? Or is it that
>>> you cannot log a remote destination out of a hunt group.****
>>>
>>> ** **
>>>
>>> My strong suggestion is use a system that makes the called person hit a
>>> button to confirm they answered it.  Too many scenarios in which timers
>>> break down.****
>>>
>>> ** **
>>>
>>> …Maybe unity connection call screening features?****
>>>
>>> ** **
>>>
>>> -Nate****
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mike King
>>> *Sent:* Monday, April 02, 2012 7:21 PM
>>> *To:* Cisco VoIPoE List
>>> *Subject:* [cisco-voip] External Hunt List****
>>>
>>> ** **
>>>
>>> I've been tasked with coming up with a hunt list for external cells.****
>>>
>>> ** **
>>>
>>> Boss wants a number that hunts through Cell phones.****
>>>
>>> ** **
>>>
>>> I realize the difficultly of hitting Cell phones as targets.****
>>>
>>> ** **
>>>
>>> Tools I have available:****
>>>
>>> CUCM 8.5****
>>>
>>> UCCX 8.5****
>>>
>>> Unity Connection****
>>>
>>> ** **
>>>
>>> What I've come up with so far is:****
>>>
>>> Use Mobile Connect, let it deal with it being a cell phone.  Give each
>>> Cell an extension (Well, give each extension a Cell phone, but you get the
>>> point)****
>>>
>>> Setup the Hunt to cycle thru Mobile Connect extensions.****
>>>
>>> ** **
>>>
>>> Anyone got other suggestions?****
>>>
>>> ** **
>>>
>>> Mike****
>>>
>>>
>>>
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>>
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