[cisco-voip] IP Phone voip Network statistics

Jefflin Choi jefflin.choi at gmail.com
Mon Apr 16 20:23:54 EDT 2012


Thanks guys for the inputs.

I was thinking of this as a workaround.

On Tue, Apr 17, 2012 at 2:31 AM, Roger Wiklund <roger.wiklund at gmail.com> wrote:
> Another way would be to configure ip sla to simulate a voice call from
> A to B. There you will see MOS, jitter, delay etc. You can then grab
> that info from the router via SNMP.
>
> On Mon, Apr 16, 2012 at 8:03 PM, Jason Burns <burns.jason at gmail.com> wrote:
>> Alternatively, Cisco Operations Manager and Cisco Service Monitor  work
>> together with 1040 probes (network sniffers for RTP) to compile real time
>> stats on active voice traffic as seen on the network.
>>
>> This can be handy for certain phones and gateways that aren't kind enough to
>> return MOS scores. Combine it with statistics manager and you can make
>> graphs of it.
>>
>> -Jason
>>
>>
>>
>> On Mon, Apr 16, 2012 at 10:33 AM, Stephen Welsh
>> <stephen.welsh at unifiedfx.com> wrote:
>>>
>>> Jeff,
>>>
>>> As mentioned you can pull the stats from the phone's web server directly,
>>> this is real-time data, it's actually the raw data that is submitted back up
>>> to UCM to record in the CMR at the end of the call. You can poll this from
>>> the phone on a regular/timed basis and get mid-call stats, but keep in mind
>>> the phone's web server is not the most robust, too many requests and it can
>>> lock-up, possibly requiring a restart of the phone to get it back into life,
>>> so pacing the requests is important. You can pull the Call Statistics after
>>> a call has ended too, you will get the final stats for the last call on the
>>> phone.
>>>
>>> I recommend you download PhoneView from Unified FX
>>> (http://www.unifiedfx.com), among many features it can pull call statistics
>>> from multiple phones at once, if you select one or more phones you can
>>> perform a "Call Statistics" query on all of them at once pulling the
>>> current/last call details (MOS and Codec). This information can be exported
>>> to a file for comparison later.
>>>
>>> Note: The phones themselves are pretty basic, the most advanced interface
>>> they provide is the in-build web server, if what you are looking for is not
>>> there you will have to look elsewhere (i.e. UCM) but generally there is
>>> minimal individual phone details available from UCM, if you have a look at
>>> the serviceability API there are some phone details available via the
>>> RISPort API.
>>>
>>> Note: There are no MOS statistics for the first 8 seconds of the call, the
>>> algorithm needs some data to work with before it can provide the relevant
>>> MOS score.
>>>
>>> Thanks
>>>
>>> Stephen
>>>
>>> On 16 Apr 2012, at 15:09, Ed Leatherman wrote:
>>>
>>> Looks like the stats are there on the phone's internal webpage, if you
>>> really absolutely needed to poll the phones you could write a program to
>>> scrape the stats out of the HTML and turn around and feed it into MRTG for
>>> graphing or something.. it would be kinda ugly though.
>>>
>>> I'm not sure if those stats are updated real-time or not.
>>>
>>> On Mon, Apr 16, 2012 at 9:35 AM, Jefflin Choi <jefflin.choi at gmail.com>
>>> wrote:
>>>>
>>>> Hi,
>>>>
>>>> Cisco Phones are able to display jitter, delay, MOS and stuff.
>>>> Is there a way for it to be polled by SNMP servers like
>>>> solarwinds/mrtg for display and alert status?
>>>>
>>>> I believe most part of snmp are on CCM. How about for cisco phones?
>>>>
>>>> Thanks,
>>>> Jeff
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>>
>>> --
>>> Ed Leatherman
>>>
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>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
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>>
>>
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