[cisco-voip] IP Phone voip Network statistics

[Roger Wiklund]

Another way would be to configure ip sla to simulate a voice call from
A to B. There you will see MOS, jitter, delay etc. You can then grab
that info from the router via SNMP.

On Mon, Apr 16, 2012 at 8:03 PM, Jason Burns <burns.jason at gmail.com> wrote:
> Alternatively, Cisco Operations Manager and Cisco Service Monitor  work
> together with 1040 probes (network sniffers for RTP) to compile real time
> stats on active voice traffic as seen on the network.
>
> This can be handy for certain phones and gateways that aren't kind enough to
> return MOS scores. Combine it with statistics manager and you can make
> graphs of it.
>
> -Jason
>
>
>
> On Mon, Apr 16, 2012 at 10:33 AM, Stephen Welsh
> <stephen.welsh at unifiedfx.com> wrote:
>>
>> Jeff,
>>
>> As mentioned you can pull the stats from the phone's web server directly,
>> this is real-time data, it's actually the raw data that is submitted back up
>> to UCM to record in the CMR at the end of the call. You can poll this from
>> the phone on a regular/timed basis and get mid-call stats, but keep in mind
>> the phone's web server is not the most robust, too many requests and it can
>> lock-up, possibly requiring a restart of the phone to get it back into life,
>> so pacing the requests is important. You can pull the Call Statistics after
>> a call has ended too, you will get the final stats for the last call on the
>> phone.
>>
>> I recommend you download PhoneView from Unified FX
>> (http://www.unifiedfx.com), among many features it can pull call statistics
>> from multiple phones at once, if you select one or more phones you can
>> perform a "Call Statistics" query on all of them at once pulling the
>> current/last call details (MOS and Codec). This information can be exported
>> to a file for comparison later.
>>
>> Note: The phones themselves are pretty basic, the most advanced interface
>> they provide is the in-build web server, if what you are looking for is not
>> there you will have to look elsewhere (i.e. UCM) but generally there is
>> minimal individual phone details available from UCM, if you have a look at
>> the serviceability API there are some phone details available via the
>> RISPort API.
>>
>> Note: There are no MOS statistics for the first 8 seconds of the call, the
>> algorithm needs some data to work with before it can provide the relevant
>> MOS score.
>>
>> Thanks
>>
>> Stephen
>>
>> On 16 Apr 2012, at 15:09, Ed Leatherman wrote:
>>
>> Looks like the stats are there on the phone's internal webpage, if you
>> really absolutely needed to poll the phones you could write a program to
>> scrape the stats out of the HTML and turn around and feed it into MRTG for
>> graphing or something.. it would be kinda ugly though.
>>
>> I'm not sure if those stats are updated real-time or not.
>>
>> On Mon, Apr 16, 2012 at 9:35 AM, Jefflin Choi <jefflin.choi at gmail.com>
>> wrote:
>>>
>>> Hi,
>>>
>>> Cisco Phones are able to display jitter, delay, MOS and stuff.
>>> Is there a way for it to be polled by SNMP servers like
>>> solarwinds/mrtg for display and alert status?
>>>
>>> I believe most part of snmp are on CCM. How about for cisco phones?
>>>
>>> Thanks,
>>> Jeff
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>>
>> --
>> Ed Leatherman
>>
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