[cisco-voip] Caller ID on hunt group?

[Florian Kroessbacher]

Hy if you are on 8.x there is a Field for ASCII and Normal Display Name for
Every Hunt


Florian Kroessbacher

gmail: florian.kroessbacher at gmail.com



Am 17. April 2012 23:11 schrieb Justin Steinberg <jsteinberg at gmail.com>:

> That is a feature they added in 8.x.  The hunt pilot has a name field
> which is displayed to the calling party "To:" and the called party "For:"
>
>
> On Tuesday, April 17, 2012, Tim Reimers wrote:
>
>> Hi everyone –****
>>
>> ** **
>>
>> I have a question about a hunt group –****
>>
>> ** **
>>
>> Is it possible to configure a ‘message’ of some sort to tell people in
>> the hunt group  when they are receiving a call from the hunt group pilot vs
>> a call directly to their line?****
>>
>> People want to answer the phone differently if the call round-robined to
>> them from the hunt group vs being a call directly to them.****
>>
>> ** **
>>
>> I don’t think they’re seeing ‘call from <hunt group>” – they are seeing
>> the CLID of the outside caller, which is what they’d eventually want to see
>> a few seconds later.****
>>
>> ** **
>>
>> I suspect the best thing would be “Call from Hunt Group” while the line
>> is ringing, and then when they answer, the display switches to showing the
>> CLID of the outside caller.****
>>
>> ** **
>>
>> This is UCM 7.15, basic hunt group, not IPCC or anything complicated like
>> that..****
>>
>> ** **
>>
>> Thanks, Tim****
>>
>
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