[cisco-voip] Caller ID on hunt group?

[Justin Steinberg]

That is a feature they added in 8.x.  The hunt pilot has a name field which
is displayed to the calling party "To:" and the called party "For:"

On Tuesday, April 17, 2012, Tim Reimers wrote:

> Hi everyone –****
>
> ** **
>
> I have a question about a hunt group –****
>
> ** **
>
> Is it possible to configure a ‘message’ of some sort to tell people in the
> hunt group  when they are receiving a call from the hunt group pilot vs a
> call directly to their line?****
>
> People want to answer the phone differently if the call round-robined to
> them from the hunt group vs being a call directly to them.****
>
> ** **
>
> I don’t think they’re seeing ‘call from <hunt group>” – they are seeing
> the CLID of the outside caller, which is what they’d eventually want to see
> a few seconds later.****
>
> ** **
>
> I suspect the best thing would be “Call from Hunt Group” while the line is
> ringing, and then when they answer, the display switches to showing the
> CLID of the outside caller.****
>
> ** **
>
> This is UCM 7.15, basic hunt group, not IPCC or anything complicated like
> that..****
>
> ** **
>
> Thanks, Tim****
>
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