[cisco-voip] UCCX 7 Transfer Variables Between Scripts

[Tim]

Hi Anthony,

 

Appreciate the response.  I didn't know that Enterprise Data would roll over.  I guess that's the reason it's call "enterprise" huh? :-)

 

Thanks for the help, I'll give it a shot.

 

Tim

 

From: avholloway at gmail.com [mailto:avholloway at gmail.com] On Behalf Of Anthony Holloway
Sent: Friday, April 20, 2012 11:12 AM
To: Tim
Cc: cisco-voip VOIP
Subject: Re: [cisco-voip] UCCX 7 Transfer Variables Between Scripts

 

Here are you options.  Which one you choose depends on several factors, including but not limited to your personal preference.

1.      Enterprise Variables

2.      Session Objects (My favorite and probably the best option for most scenarios)

3.      Call Subflow Steps (Input/Output Parameters)

4.      Trigger Application Steps (Input/Output Parameters)

5.      Call Consult Transfer Steps (Outpulsing DTMF)

-Anthony

 

On Fri, Apr 20, 2012 at 10:00 AM, Tim <bcchimp at gmail.com> wrote:

Hi,

I have a pretty decent sized UCCX 7 environment that has quite a few scripts.  These scripts transfer calls back and forth between them quite regularly.  I'm wondering if there's any way to keep variable information between the transfers? Example:  I set a CallQueue string variable on script A, the call gets transferred to script B, how can I keep the CallQueue string variable?

I don't think this is possible, but wanted to confirm 100%

Thanks,
Tim


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