[cisco-voip] TCP ERRORS on voip 7942

[Ryan Ratliff]

TCP timeout means the phone did not get a TCP Ack from CUCM for some packet it sent and timed out the TCP session.   
You can reset the phone to clear the status messages log but it's a fixed size log and will age out old entries, so clearing it won't do you any good.

If you want to fix it then find out where in the network the packets are getting dropped and go from there.

-Ryan

On Apr 20, 2012, at 2:06 PM, Robert Shearrill wrote:

Can someone give me some info on TCP errors.  Im  getting this info from the debug display of the phone. Examples below.
 
8:50:14a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
8:54:10a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
8:54:52a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
8:54:52a 18: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=Failback
8:58:02a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
9:02:09a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
9:05:44a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
9:10:04a 10: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=TCP-timeout
9:10:06a 9: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S TFTP Error
9:10:06a 23: Name=SEP2C3F38C85F76 Load= SCCP42.9-0-3S Last=Reset-Restart
Is there anyway to clear the data, because there is no date given on these TCP timeouts
 
Thanks
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