[cisco-voip] unity 5 and MIW issue

Erick Wellnitz ewellnitzvoip at gmail.com
Wed Aug 1 14:28:10 EDT 2012


I opened a case so maybe we can track it down.  There doesn't appear to be
any misconfiuration but I'm not familiar enough with the different registry
settings to know for sure.

On Wed, Aug 1, 2012 at 12:58 PM, Chris Ward (chrward) <chrward at cisco.com>wrote:

>  Doing a quick topic search, I see some similar issues but no resolutions
> (mostly cause there were no traces) or bugs that seem to fit. I suspect
> that it is some type of port issue. You may want to verify that all your VM
> ports are configured exactly the same. Perhaps one has a different CSS or
> something like that.
>
>
>
> Otherwise, trace reading is going to be required to figure out what is
> going on.
>
>
>
> +Chris
>
> Unity Connection TME
>
>
>
> *From:* Erick Wellnitz [mailto:ewellnitzvoip at gmail.com]
> *Sent:* Wednesday, August 01, 2012 1:26 PM
> *To:* Chris Ward (chrward)
> *Cc:* cisco-voip
> *Subject:* Re: [cisco-voip] unity 5 and MIW issue
>
>
>
> 6.1.3
>
> On Wed, Aug 1, 2012 at 12:21 PM, Chris Ward (chrward) <chrward at cisco.com>
> wrote:
>
> What’s your CUCM version?
>
>
>
> +Chris
>
> Unity Connection TME
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Erick Wellnitz
> *Sent:* Wednesday, August 01, 2012 1:12 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] unity 5 and MIW issue
>
>
>
> I have a bit of a strange issue with Unity 5 UM / Exchange 2010 / SCCP
> ports.  The real answer is in the works - move to UCONN 8.6.
>
>
>
> On occasion random MWIs do not turn off when messages are marked as read.
>  I have the MWI resynch set to 3 AM every day and I turned off the IPv4
> checksum offload because I read it can cause 'randomness' in MWI turning
> on.  Refreshing the MWI on the particular mailbox corrects it for a a
> couple days.  Dialing the MWI numbers turns MWI on and off as expected.
>
>
>
> Has anyone else experienced this kind of behavior before?
>
>
>
>
>
>
>
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