[cisco-voip] Displaying Custom values in CAD Agent Desktop

shary shary shaary1 at hotmail.com
Thu Aug 2 17:11:33 EDT 2012


Hi folks,
I have a customer which wants to display data of 5 different fields like customer account, name, package etc on Cisco Agent Desktop, i want to know where can i store these values after getting from DB with in the script so it can be displayed on Agent Desktop. They have UCCX version 8.5 installed. If i store these values in Enterprise variables1 to 5 then how can enable them to display on CAD. Appreciate your prompt response.

Thanks

Regards,
Sheeraz 
 		 	   		  
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