[cisco-voip] Displaying Custom values in CAD Agent Desktop

Scott Voll svoll.voip at gmail.com
Thu Aug 2 17:41:55 EDT 2012


in your call editor under settings --> expanded call varibles.

you will need to pass the data to them in your script.

then you will need to add those to the CAD client via the desktop admin
tool.

YMMV

Scott

On Thu, Aug 2, 2012 at 2:11 PM, shary shary <shaary1 at hotmail.com> wrote:

>  Hi folks,
> I have a customer which wants to display data of 5 different fields like
> customer account, name, package etc on Cisco Agent Desktop, i want to know
> where can i store these values after getting from DB with in the script so
> it can be displayed on Agent Desktop. They have UCCX version 8.5 installed.
> If i store these values in Enterprise variables1 to 5 then how can enable
> them to display on CAD. Appreciate your prompt response.
>
> Thanks
>
> Regards,
> Sheeraz
>
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