[cisco-voip] Displaying Custom values in CAD Agent Desktop

[shary shary]

Hi Scott,
thanks for reply. I am ok with expanded call variable and setting the value in the script the last point here i stuck where can i set this variable in CAD Admin tool. Are you referring to the Enterprise Data configuration where we usually add custom variable as well us ECC Variables.  

Thanks in advance

Regards,
Sheeraz Saeed lodhi.


Date: Thu, 2 Aug 2012 14:41:55 -0700
Subject: Re: [cisco-voip] Displaying Custom values in CAD Agent Desktop
From: svoll.voip at gmail.com
To: shaary1 at hotmail.com
CC: cisco-voip at puck.nether.net

in your call editor under settings --> expanded call varibles.
you will need to pass the data to them in your script.
then you will need to add those to the CAD client via the desktop admin tool.

YMMV
Scott

On Thu, Aug 2, 2012 at 2:11 PM, shary shary <shaary1 at hotmail.com> wrote:





Hi folks,
I have a customer which wants to display data of 5 different fields like customer account, name, package etc on Cisco Agent Desktop, i want to know where can i store these values after getting from DB with in the script so it can be displayed on Agent Desktop. They have UCCX version 8.5 installed. If i store these values in Enterprise variables1 to 5 then how can enable them to display on CAD. Appreciate your prompt response.


Thanks

Regards,
Sheeraz 
 		 	   		  

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