[cisco-voip] 7970 registration error

dschulz dschulz at skyline-ats.com
Tue Aug 14 08:30:02 EDT 2012


Go into the security option of the phone and erase the ITL file, if one is present. The factory reset will also do this. Hope this helps.

Dave


On Aug 14, 2012, at 7:56 AM, "Buchanan, James" <jbuchanan at presidio.com> wrote:

> Have you tried a factory reset?
>  
> 
> James Buchanan | Sr. Network Engineer | South
> Presidio Networked Solutions | www.presidio.com
> 12 Cadillac Drive Suite 130, Brentwood, TN 37027
> C: 615-557-7604 | jbuchanan at presidio.com
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
> Sent: Tuesday, August 14, 2012 5:29 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] 7970 registration error
>  
> We have purchased some refurbished 7970’s and are unable to manually add them to our cluster or allow them to auto register.
>  
> We get an error message ‘error mismatch’ has anyone seen this before?
>  
> We are running version 7.1.5 of CUCM.
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