[cisco-voip] B-ACD limit queue to only 2 calls

Jason Aarons (AM) jason.aarons at dimensiondata.com
Sun Aug 19 08:28:18 EDT 2012


I'm using embedded 12.4T B-ACD with drop-through mode and want to limit the hunt-group to max. 2 calls, but it's allowing more than 2 calls in my testing.

I thought param queue-len 2 was all I need to restrict the queue depth to 2 calls. However it's allowing more than 2 calls. I tried a couple other param values like overflow and none of them limited the queue to 2 calls.

Any thoughts?

service queue flash:app-b-acd-aa
  param queue-len 2



-jason
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