[cisco-voip] Call from cell phone appears as if calling from desk phone

[Ryan Ratliff]

> I am thinking I can adjust the display name to reference something like "Steve's cellular" to get around this.

Tested this and confirmed setting the display for the remote destination's line instance (don't updated the shared device settings) works so that calls from a remote destination will show a different name than those from the desk phone.  I tested it on 8.6.2.20000-2.

-Ryan
On Aug 20, 2012, at 6:50 PM, Bruno Takahashi wrote:

Well, if you did implement the Mobility feature with the dual-mode phones Ryan mentioned, I think you can change the "External Phone Number Mask" on the dual-mode device to show the Cell Phone number to called parties.

But as Ryan also mentioned, it kinds looses its purposes.. I guess they should have better ways to check if an employee is in the house or home-office huh.

On Sat, Aug 18, 2012 at 12:33 PM, Steve Gustafson <smgustafson at gmail.com> wrote:
Ryan,
Thanks for the reply.  It's a case of "this is how the old phone system did it.". The main reason is the managers want to know where the employee is working from if the employee calls them. I am thinking I can adjust the display name to reference something like "Steve's cellular" to get around this.

Thanks,
Steve

On Aug 17, 2012 2:23 PM, "Ryan Ratliff" <rratliff at cisco.com> wrote:
Mobile Identity is a special type of Remote Destination Profile for dual-mode phones and is used so that ccm knows not to extend a call to the remote destination if the dual-mode device is registered.  

What Steve is describing is a big part of how SNR is supposed to work (it's the "single" part).  The point is that dialing the desk phone rings the mobile as well so by presenting the call to the called party as if from the desk phone it gives full caller-id information.  None of this is new in 9.0.

What is the motivation to disable this feature?  Most of the cool things we are able to do with SNR calls rely on identifying the mobile device as a remote destination.

-Ryan

On Aug 15, 2012, at 10:12 PM, Tim Frazee wrote:

you're talking about a "mobility identity" thats configured on certain types of endpoints.

its like a remote destination, just a bit different. I think it makes SNR work, but with the additional "feature" of showing inbound calls from the cell phone look anchored to the ip phone DN.

it was a side effect of having certain products configured, now in 9.0, its a feature.

On Wed, Aug 15, 2012 at 12:40 PM, Steve Gustafson <smgustafson at gmail.com> wrote:
Hello,
When a user is configured for Mobile connect, and has their desk phone number associated to their remote destination profile, calls made to other desk phone DIDs appear as if the user is calling from their desk phone, when they are actually calling from their Cell Phone.  Is there a setting that can turn this feature off so that it displays the actual Cell Phone CLID and not the Desk Phones extension?

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-- 
Bruno Takahashi da Silva


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