[cisco-voip] Error !Upgradre "Microsoft Security Advisory (2718704) Flame malware " for UCX 7.01 (SR05-BUILD 504))

Michael Muscat michaelm at umcu.org
Wed Aug 22 16:48:49 EDT 2012


You may want to remove the Microsoft patch and reboot and check it.  You don't want to install Microsoft updates on the UCCX server from Microsoft.  Cisco normally has approved updates that don't break their products in the Cisco download section from their website.  Not sure if they require service contracts or not to download though.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Quang Tri
Sent: Tuesday, August 21, 2012 11:22 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Error !Upgradre "Microsoft Security Advisory (2718704) Flame malware " for UCX 7.01 (SR05-BUILD 504))

Hi ,
My system is running contact center UCX 7.01 (SR05-BUILD 504), I have go to website Microsoft and download patch Microsoft Security Advisory (2718704) , after upgraded my system  i can't start serivce

- Cisco Angent Desktop Email service
- Cisco Brower and IP Phone  Agent Service
- Cisco Desktop Recording  and statistics Service

Ask
How can i fix it ?

Can i remove patch  Microsoft ? And my system will run normal ?

Thanks you.
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