[cisco-voip] UCCX 9 Application User Password recovery ?

[Ryan LaFountain (rlafount)]

Hi Pavan, 

You can use the Application User that was set during install to get into
the GUI at any time in UCCX 9.0(1). If you have forgotten that password,
you can reset it using the CLI commands found in the CLI Guide (the same
as if you forgot the Application User in CCM).

This user doesn't require authentication to CUCM, so you can use it to
reset the AXL Provider user and designate more CCM End Users as UCCX
Admins. 

HTH. 

Thank you, 

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Email: rlafount at cisco.com
Hours: M ­ F 9:00am ­ 5:00pm




On 8/26/12 11:07 PM, "Pavan K" <pav.ccie at gmail.com> wrote:

>I have a test UCCX 9 server that was configured and operational.
>The UCM cluster that was integrated with the UCCX was re-installed from
>scratch.
>
>Is there a way to recover the application user password / switch the
>server to the default post install state
>Basically trying to figure out a way to get into the appadmin gui.
>
>-- 
>- Pavan
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