[cisco-voip] UCCX 9 Application User Password recovery ?

[Pavan K]

Thank you guys.

I was able to recover using Ryan's suggestion after resetting the password.

-Pavan



On Mon, Aug 27, 2012 at 7:41 AM, Ryan LaFountain (rlafount)
<rlafount at cisco.com> wrote:
> Hi Pavan,
>
> You can use the Application User that was set during install to get into
> the GUI at any time in UCCX 9.0(1). If you have forgotten that password,
> you can reset it using the CLI commands found in the CLI Guide (the same
> as if you forgot the Application User in CCM).
>
> This user doesn't require authentication to CUCM, so you can use it to
> reset the AXL Provider user and designate more CCM End Users as UCCX
> Admins.
>
> HTH.
>
> Thank you,
>
> Ryan LaFountain
> Unified Contact Center
> Cisco Services
> Direct: +1 919 392 9898
> Email: rlafount at cisco.com
> Hours: M ­ F 9:00am ­ 5:00pm
>
>
>
>
> On 8/26/12 11:07 PM, "Pavan K" <pav.ccie at gmail.com> wrote:
>
>>I have a test UCCX 9 server that was configured and operational.
>>The UCM cluster that was integrated with the UCCX was re-installed from
>>scratch.
>>
>>Is there a way to recover the application user password / switch the
>>server to the default post install state
>>Basically trying to figure out a way to get into the appadmin gui.
>>
>>--
>>- Pavan
>>_______________________________________________
>>cisco-voip mailing list
>>cisco-voip at puck.nether.net
>>https://puck.nether.net/mailman/listinfo/cisco-voip
>



-- 
- Pavan