[cisco-voip] Unity Connection Cluster Ports

Tue Aug 28 09:02:16 EDT 2012

Hi George,

I have always setup my CUC clusters on their own device pool with the
corresponding sub as the primary in each DP. I know you said you checked it
so im just throwing it out there.

These are the services I have running on my cluster, i omitted the ones
that are not active:

Pub

Connection DB

Connection Server Role Manager

Connection Serviceability

Critical Services

Connection Conversation Manager

Connection Exchange Notification Web Service

Connection Mailbox Sync

Connection Message Transfer Agent

Connection Mixer

Connection Notifier

Base Services

Connection Administration

Connection DB Event Publisher

Connection License Server

Connection SNMP Agent

Optional Services

Connection Access Layer

Connection CM Database Event Listener

Connection Diagnostic Portal Service

Connection Directory Feeder

Connection File Syncer

Connection Groupware Caching Service

Connection IMAP Server

Connection Inbox RSS Feed

Connection Integrated Mailbox Configuration

Connection Jetty

Connection Message Event Service

Connection Personal Communication Assistant

Connection Realtime Monitoring APIs

Connection Reports Data Harvester

Connection REST Service

Connection SMTP Server

Connection SpeechView Processor

Connection System Agent

Connection Voice Mail Web Service

Connection Voice Recognition Transport

Connection Voice Recognizer

Sub

Connection DB

Connection Server Role Manager

Connection Serviceability

Critical Services

Connection Conversation Manager

Connection Mixer

Base Services

Connection Administration

Connection DB Event Publisher

Connection License Server

Connection SNMP Agent

Optional Services

Connection Access Layer

Connection CM Database Event Listener

Connection Diagnostic Portal Service

Connection File Syncer

Connection Inbox RSS Feed

Connection Integrated Mailbox Configuration

Connection Jetty

Connection Message Event Service

Connection Personal Communication Assistant

Connection Realtime Monitoring APIs

Connection Reports Data Harvester

Connection REST Service

Connection SMTP Server

Connection System Agent

Connection Voice Mail Web Service

Connection Voice Recognition Transport

Connection Voice Recognizer

Joel P

On Tue, Aug 28, 2012 at 7:06 AM, <george.hendrix at l-3com.com> wrote:

>  Yeah, it’s non-secure.  The device pool in CUCM has the CUCM Subs
> first.  The ports in CUC are assigned to the CUC Subscriber server.  There
> are no licensing issues.  The CUC subscriber shows 150 ports licensed with
> 48 used.  The ports show in the cluster status as 48 with 0 in service.
> What’s odd, the “STOP TAKING CALLS” button is available.  I would think it
> wouldn’t be since the ports aren’t in service.  I also noticed there are 3
> critical services on the Subscriber that aren’t running, Connection Mailbox
> Sync, Connection MTA and Connection NotifierSpeech view is running on the
> Pub, but not the Sub.  Does this all sound correct? .  I’ve been trying to
> find what services SHOULD be running in an HA cluster on each server.  ***
> *
>
> ** **
>
> ** **
>
> *From:* Ted Nugent [mailto:tednugent73 at gmail.com]
> *Sent:* Monday, August 27, 2012 10:49 PM
>
> *To:* Hendrix, George (Bill) @ NSS - STRATIS
> *Cc:* Joel Perez; cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] Unity Connection Cluster Ports****
>
>  ** **
>
> I'm assuming you're running non-secure ports? Otherwise it's probably a
> cert issues. You have your device pool assigned to your second port group
> configured with a device pool that lists the sub first? (long shot but
> worth looking at)****
>
> Also, and I know we covered this allready, but on you for Phone System-2
> PORTS, you are pointing to the HA server and you have the port license
> loaded, the HA license loaded and all your services are up and running?
> Very weird issue if all that checks out, it sounds like everything is
> configured correctly.****
>
> On Mon, Aug 27, 2012 at 10:34 PM, <george.hendrix at l-3com.com> wrote:****
>
> Both port groups are setup similar, except for 1 vs 2.****
>
>  ****
>
> Port Group names and device prefixes:****
>
> Phone System-1 ****
>
> CiscoUM1-VI****
>
> Phone System-2****
>
> CiscoUM2-VI****
>
>  ****
>
> Phone System-1 PORTS:****
>
> Port Name: Phone System-1-001****
>
> SCCP Device Name: CiscoUM1-VI1****
>
>  ****
>
> Phone System-2 PORTS:****
>
> Port Name: Phone System-2-001****
>
> SCCP Device Name: CiscoUM2-VI1****
>
>  ****
>
> Phone System-1 ports are configured to use the CUC Publisher and Phone
> System-2 ports are configured to use the CUC Subscriber.****
>
>  ****
>
>  ****
>
> -Bill****
>
>  ****
>
> *From:* Joel Perez [mailto:tman701 at gmail.com]
> *Sent:* Monday, August 27, 2012 6:02 PM****
>
>
> *To:* Hendrix, George (Bill) @ NSS - STRATIS****
>
> *Cc:* Ted Nugent; cisco-voip at puck.nether.net****
>
>
> *Subject:* Re: [cisco-voip] Unity Connection Cluster Ports****
>
>  ****
>
> Does the second CUC server have enough licenses, etc...****
>
> In CUC you have the "port group name" and you also have the ports with
> names themselves that should match the port group name.****
>
> Those have to match what you have in CUCM. Can you post how your ports are
> named on both sides?****
>
>  ****
>
> Also did you make sure that under the port groups you have the correct
> CUCM IP/Port info?****
>
>  ****
>
> Its actually pretty simple to set it up, most of my issues with ports not
> registering have always come from user error and typing in the wrong info
> somewhere.****
>
>  ****
>
> Joel P****
>
>  ****
>
>  ****
>
> On Mon, Aug 27, 2012 at 5:03 PM, <george.hendrix at l-3com.com> wrote:****
>
> Yeah, I have double and triple checked the names on both sides, deleted
> and also re-added the ports.  Still the same.  They don’t register.  When I
> go into CUC and “test” the ports, they show up as “rejected” in CUCM.****
>
>  ****
>
>  ****
>
> *From:* Ted Nugent [mailto:tednugent73 at gmail.com]
> *Sent:* Monday, August 27, 2012 4:56 PM****
>
>
> *To:* Hendrix, George (Bill) @ NSS - STRATIS
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity Connection Cluster Ports****
>
>  ****
>
> Yes you will create a new integration in CUCM, they usually get rejected
> because the port names don't match****
>
> ex. CiscoUM2-VI1, compare what they are called in CUCM and CUC and make
> sure they match up. ****
>
> On Mon, Aug 27, 2012 at 3:26 PM, <george.hendrix at l-3com.com> wrote:****
>
> Hi Ted,****
>
>  ****
>
>   So do you add the voicemail ports in CUCM as a “NEW” voicemail server
> for the subscriber, or current voicemail server?  TAC had me to add them as
> a NEW voicemail server, but when I attempt to test the ports in Unity
> Connection, they don’t register and I see  them “Rejected” in CUCM.****
>
>  ****
>
> Thanks,****
>
> Bill****
>
>  ****
>
> *From:* Ted Nugent [mailto:tednugent73 at gmail.com]
> *Sent:* Wednesday, August 22, 2012 8:45 PM
> *To:* Hendrix, George (Bill) @ NSS - STRATIS
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity Connection Cluster Ports****
>
>  ****
>
> In an HA cluster the servers are active-active so ports should be
> registered for both servers, you can actually create 2 sets of Unity
> HP/HL/LG and dial into each server seperately to test this, this was not
> possible in Unity FO. Regarding licensing, you only need the HA license and
> ports installed on the second server, all applications and features are
> shared in the cluster. Hope that helps.****
>
> On Wed, Aug 22, 2012 at 4:16 PM, <george.hendrix at l-3com.com> wrote:****
>
> Hey Guys,****
>
>  ****
>
>   I have a few questions regarding UC Clusters.  First, do you have to add
> an application entry in CUCM for both the unity connection publisher AND
> subscriber?  When one server is the “active” server, should the ports on
> the secondary server also be registered?  And last, should there be license
> files installed for all features on BOTH servers, or are the features for
> both servers covered by the license files installed on the Publisher and
> just the port license is required on the subscriber server?  I ask about
> the license because of the output below.****
>
>  ****
>
> Publisher:****
>
> Users with voice mailboxes****
>
> LicSubscribersMax****
>
> 1335****
>
> 967****
>
> 368 ****
>
> 1335****
>
> Users with IMAP or Single Inbox access to voice messages****
>
> LicIMAPSubscribersMax****
>
> 20100****
>
> 967****
>
> 19133 ****
>
> 20100****
>
> Cisco Unity Inbox users****
>
> LicVMISubscribersMax****
>
> 20100****
>
> 78****
>
> 20022 ****
>
> 20100****
>
> TTS and ASR (advanced) users****
>
> LicAdvancedUserMax****
>
> 20100****
>
> 967****
>
> 19133 ****
>
> 20100****
>
> Voice ports****
>
> LicVoicePortsMax****
>
> 396****
>
> 48****
>
> 348 ****
>
> -****
>
> Text-to-speech sessions****
>
> LicRealspeakSessionsMax****
>
> 550****
>
> 0****
>
> 550 ****
>
> -****
>
> Voice-recognition sessions****
>
> LicUnityVoiceRecSessionsMax****
>
> 550****
>
> 0****
>
> 550 ****
>
> -****
>
> SpeechView users****
>
> LicSTTSubscribersMax****
>
> 0****
>
> 0****
>
> 0 ****
>
> 0****
>
>  ****
>
>  ****
>
> Subscriber:****
>
> Users with voice mailboxes****
>
> LicSubscribersMax****
>
> 0****
>
> 897****
>
> 438 ****
>
> 1335****
>
> Users with IMAP or Single Inbox access to voice messages****
>
> LicIMAPSubscribersMax****
>
> 0****
>
> 897****
>
> 19203 ****
>
> 20100****
>
> Cisco Unity Inbox users****
>
> LicVMISubscribersMax****
>
> 0****
>
> 63****
>
> 20037 ****
>
> 20100****
>
> TTS and ASR (advanced) users****
>
> LicAdvancedUserMax****
>
> 0****
>
> 897****
>
> 19203 ****
>
> 20100****
>
> Voice ports****
>
> LicVoicePortsMax****
>
> 150****
>
> 0****
>
> 150 ****
>
> -****
>
> Text-to-speech sessions****
>
> LicRealspeakSessionsMax****
>
> 150****
>
> 0****
>
> 150 ****
>
> -****
>
> Voice-recognition sessions****
>
> LicUnityVoiceRecSessionsMax****
>
> 150****
>
> 0****
>
> 150 ****
>
> -****
>
> SpeechView users****
>
> LicSTTSubscribersMax****
>
> 0****
>
> 0****
>
> 0 ****
>
> 0****
>
>  ****
>
> And also based on the page "Managing License in Cisco Unity Connection 8.X<http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag310.pdf>
> ".****
>
> "When a Cisco Unity Connection cluster (high availability) is configured,
> two licenses are required****
>
> because licenses are not replicated. The license that has the MAC address
> or license MAC of the****
>
> publisher server must be installed on the publisher server. The license
> that has the MAC address or****
>
> license MAC of the subscriber server must be installed on the subscriber
> server."****
>
>  ****
>
>  ****
>
>  ****
>
> Thanks, ****
>
>  ****
>
> Bill Hendrix  ****
>
>  ****
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip****
>
>  ****
>
>  ****
>
>
> _______________________________________________
> cisco-voip mailing list
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> https://puck.nether.net/mailman/listinfo/cisco-voip****
>
>  ****
>
> ** **
>
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