[cisco-voip] Texting to a PRI number?

[Lelio Fulgenzi]

This definitely does raise a good question. There are some interesting smarts built into cell phones nowadays. For example, if I dial my provider's balance checking number, say *123, I get a voice message recording telling my my balance. But if I dial *123#, I get a text based popup on my screen. It's not a text message, cause it doesn't appear in my texting app, it appears in the phone dialer app. So the dialer app must be able to recognize some sort of other text based messaging on the phone. 

Now, PRIs are not that far off really. Many have implemented FAX'ing solutions where you can intercept the fax and send it somewhere else. Not sure if it can work with the same number, but I'm thinking it will. 

Imagine this if you will in IOS v17, where you can text to a PRI's number and internally, re-route those text messages to an SMPP enabled device or provider. 

Or you can just buy a 5 digit short code , say 55311 and ask them to use that. Probably happen sooner. ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Jonathan Madziarczyk" <jmad at cityofevanston.org> 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, August 21, 2012 4:13:20 PM 
Subject: [cisco-voip] Texting to a PRI number? 




Cats & Dogs living together, it’s the apocalypse as we know it… 



So I’m working with a 311 center and someone had the brilliant idea, “why can’t I just text my problem instead of calling?”. Seems logical, I have both options on a cell phone. Why not on a PRI or land based phone? 



Obviously the technology isn’t there to do it natively since I believe most cells are doing it via IP and PRIs are still old-school. But with the advent of things like Google talk and IP/SIP Trunks it looks like the functionality to work around the Telco’s shortcomings is actually within the realm of possibilities. 



Has anyone gotten this to work, and better yet, gotten it to work on a med-high volume number? We’re averaging about 10k calls a month on the line we want to use and I feel like porting that number through Google Voice first and then forwarding to our PRI just brings up more potentials for single points of failure. 



The alternative is just to use a different number, but we were trying to keep it simple. 



I’m guessing while UCCX/CUCM has the capability to handle e-mails, it doesn’t have the ability to handle texts as well. 



Any other ideas I might have missed? 



JM 
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