[cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...

[Dennis Heim]

Did you install the refresh cop file?

Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)
317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Sunday, February 05, 2012 2:41 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...

Upgrade failed with:

File  UCSInstall_UCOS_8.6.2.20000-2.sgn.iso
Start Time  Sun Feb 05 16:16:25 CST 2012
Status  Error encountered: The selected upgrade is disallowed from the current version

I Checked the compatibility matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033

And it says it is specifically supported.

Um, what?


Jonathan
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