[cisco-voip] new smartnet option for phones?

[Lelio Fulgenzi]

We like to put a few key phones on SmartNet in order to have them replaced if anything goes wrong. I noticed a new SmartNet option when looking things up. The options are now: 

SMARTnet Premium 24x7x4 (SNTP) 
SMARTnet Enhanced 8x5x4 (SNTE) 
SMARTnet 8x5xNBD (SNT) 

With Enhanced offering software application updates over the regular SmartNet. 

Just wondering if/why I need the enhanced smartnet. Are phone software updates not included with CallManager Essential support? 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


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