[cisco-voip] phones deleted during user garbage collection

Eric Pedersen PedersenE at bennettjones.com
Fri Feb 10 11:00:09 EST 2012


Thanks Wes. I need to get better at searching for bugs, I can never find them. Good to know it's fixed in 8.6(2) since we're planning to upgrade in the next couple months.


From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: 09 February 2012 2:22 PM
To: Eric Pedersen
Cc: Cisco List VoIP
Subject: Re: [cisco-voip] phones deleted during user garbage collection

CSCtl20458    Phones associated with inactive end users are deleted during GC

On Feb 9, 2012, at 2:23 PM, Eric Pedersen wrote:

We have Callmanager 8 configured for LDAP synchronization with AD.  When users are disabled in Active Directory, the nightly garbage collection is removing them from Callmanager as expected, but it sometimes is also deleting their phones.  Has anyone seen this? It happened a couple days ago and I was able to get the Callmanager logs and definitely see the devices being deleted at 3:15. This doesn't seem like correct behavior to me.

Thanks,
Eric


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