[cisco-voip] phones deleted during user garbage collection

[Wes Sisk]

I bumped it to severe.  Give it 24-48 hours to update in bug toolkit.  The version fields also got updated.

/wes

On Feb 9, 2012, at 10:09 PM, Dennis Heim wrote:

Moderate… if it is deleting phones as part of the GC process, I would call that sev1.
 
Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)
317.569.4255 Single Number Reach (IN)
317.569.4201 Fax 
dennis.heim at cdw.com
cdw.com/content/solutions/unified-communications/
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, February 09, 2012 4:24 PM
To: Wes Sisk
Cc: Cisco List VoIP
Subject: Re: [cisco-voip] phones deleted during user garbage collection
 
moderate? ayieeeeeeeee!

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)


From: "Wes Sisk" <wsisk at cisco.com>
To: "Eric Pedersen" <PedersenE at bennettjones.com>
Cc: "Cisco List VoIP" <cisco-voip at puck.nether.net>
Sent: Thursday, February 9, 2012 4:21:37 PM
Subject: Re: [cisco-voip] phones deleted during user garbage collection

CSCtl20458    Phones associated with inactive end users are deleted during GC
 
On Feb 9, 2012, at 2:23 PM, Eric Pedersen wrote:
 
We have Callmanager 8 configured for LDAP synchronization with AD.  When users are disabled in Active Directory, the nightly garbage collection is removing them from Callmanager as expected, but it sometimes is also deleting their phones.  Has anyone seen this? It happened a couple days ago and I was able to get the Callmanager logs and definitely see the devices being deleted at 3:15. This doesn't seem like correct behavior to me.
 
Thanks,
Eric
 
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