[cisco-voip] Unity Connection Upload a greeting

[Mike King]

It does not play the correct greeting after I log out and go back in and
use the media master bar.

Actually, it only plays the correct greeting in media
master Immediately after I upload it.  If I leave the page (Hitting save
before I do so) and return, the old greeting persists.

I had this before with a different machine, and but my laptop always
worked, so I never troubleshot it.  Now my laptop is un-available, so I'm
stuck with trying to get this to work.

I'm about 95% positive it's a java thing, since I see threads about this
back in 2009 with the same issues.

I'm on Windows 7, with java 6 update 30.  I tried it on another laptop with
Winxp, IE7 java 6 update 30.

I'm sure it's just that I need a specific java version.  Cisco has always
been "awesome" with that stuff.

Mike

On Fri, Feb 10, 2012 at 3:01 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> key thing - does it play the correct greeting after you log out and go
> back in and use the media master bar again?
>
> if so, then check which greetings are enabled, some trump others.
>
> your greeting will need to be enabled and not be trumped by others. for
> example, alternate trumps holiday, trumps closed, trumps busy, trumps
> internal, trumps standard.
>
> could be wrong about busy/internal.
>
> i'm sure it's written down in the help page somewhere.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Mike King" <me at mpking.com>
> *To: *"Cisco VoIPoE List" <cisco-voip at puck.nether.net>
> *Sent: *Friday, February 10, 2012 2:58:05 PM
> *Subject: *[cisco-voip] Unity Connection Upload a greeting
>
>
> So I have a new computer.  Old one is not accessible.
>
> I need to upload a greeting to a call handler in Unity Connection.
>  Greeting is created by a third party, and they do this professionally, so
> I'm sure it's in the right format (See below)
>
> I can browse to the file, and "open" it. It will show on the page.  I can
> even play it to verify that it's the right greeting.  I click save. It says
> "greeting updated" on the top, yet it's still my old greeting.
>
> I'm sure this is a Java version thing.
>
> Anyone have an idea how I can fix this?  (Which version of Java, disable a
> "feature")
>
> Mike
>
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