[cisco-voip] Searching for a feature

[Robert Singleton]

On 02/10/2012 01:41 PM, Bernhard Albler wrote:
>
> So if you are not dependent on the Voicemail button (or can train the 
> user to just dial the vm pilot number for voicemail)

The VM profile method described works perfectly.

I have two possible workarounds for the user's voicemail experience.

Probably most transparently, I could program a speedcall button to the 
VM pilot and train the user to hit that instead of the Voicemail button 
and use Immediate Divert to forward calls to his assistant on demand.

Something else that worked for my test phone is to make put an 
unpublished DN on the prime line appearance and the user's published DN 
on a second line appearance. The unpublished DN is in Unity as an 
alternate extension for this user and that line's VMprofile points to 
Unity. The published DN is in Unity as his extension, but that VMprofile 
points to his assistant.

Busy/unanswered calls to his published DN forward to Unity as expected.

The Voicemail button goes to Unity, passing the primary line DN as the 
alternate extension.

Immediate Divert goes to the assistant

The specific user requesting this is enough of a power user to actually 
enjoy these gyrations :)

Thank you!!

Robert

===============

> 1.)Create a VMPilot and VMprofile specific for this user. The VMPilot 
> being the number you want him to be able to divert the calls to.
> 2.)Attach said voicemail profile to the line of the user
> 3.)He can now use iDivert to divert the call to that number
>
> regards
> bernhard
>
> -- 
> Bernhard Albler, +4369917207384
> --
> "Was Nachwelt! Wie komm' ich dazu was für die Nachwelt zu tun? Was hat 
> denn die Nachwelt für mich getan?"
> --Carl Friedrich Zelter


-- 
==

Robert Singleton
817-259-0955 desk
817-538-2286 mobile