[cisco-voip] IPCC Extension

[Mike King]

That's what we do here.

Extension Mobility profile for the 16 call center agents, and they take one
of the 8 available phones.  (Not all are scheduled at the same time)

On Mon, Feb 13, 2012 at 2:29 PM, Terry Oakley <Terry.Oakley at rdc.ab.ca>wrote:

> I have done something similar using Extension Mobility.   Each user has a
> Device Profile and they log into that one phone thus transferring their
> primary extension as well as the queue extension.  Not sure if that will
> work for you or not.****
>
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> Terry Oakley****
>
> Telecommunication Coordinator, | Information Technology Services****
>
> 100 College Blvd | Red Deer, AB T4N 5H5****
>
> Tel (403) 342-3521 | Terry.Oakley at rdc.ab.ca****
>
> [image: Description: Description: RDC Logo] <http://www.rdc.ab.ca/>****
>
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> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Haas, Neal
> *Sent:* February-13-12 12:25 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] IPCC Extension****
>
> ** **
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> I Don’t want to assign a person to an extension as this is a phone that is
> used by multiple people for a call queue. I just want to assign the
> extension, is this possible?****
>
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> Thank you****
>
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> Neal Haas****
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