[cisco-voip] Timezone not showing up on phones...

[Ryan Ratliff]

You should set the rollback parameter on your staging servers so the phones don't get an ITL to begin with.

-Ryan

On Feb 19, 2012, at 11:59 AM, Jonathan Charles wrote:

That was it, I had them erase the ITL and the phone reg'd and picked up the timezone... yay Cisco.

So, our plan was to stage phones to our CCM before sending them to remote customer sites so they will have the correct load on them (so they can just plug em in), I will need to change the process to include erasing the ITL.


Jonathan

On Sun, Feb 19, 2012 at 9:59 AM, Wes Sisk <wsisk at cisco.com> wrote:
Based on this and your previous post I suspect an ITL issue.  Are your phones are downloading signed config files AND trusting them?
https://supportforums.cisco.com/docs/DOC-17679

/wes

On Feb 19, 2012, at 12:05 AM, Jonathan Charles wrote:

Just some more info, a phone runnning 8.3.2 shows the correct timezone; upgraded them to 8.3.3 and it still had the timezone; upgraded to 9.2.1 and it retained it.

Tried downgrading the other phones, they wouldn't take the firmware (made no effort to download it); also noticed that the other phones are only registered to the Publisher. All phones are in the same device pool.


J

On Sat, Feb 18, 2012 at 9:57 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
CUCM 8.6, phones running 9.2.1; Cisco 7900s are not picking up the timezone from CCM, so they are showing GMT.

Timezone is configured for EST, but phones are blank (on their web pages) for timezone... 


Jonathan

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