[cisco-voip] Timezone not showing up on phones...

Jonathan Charles jonvoip at gmail.com
Mon Feb 20 12:08:37 EST 2012


When you change that you get a pretty scary message:

Prepare Cluster for Rollback to pre 8.0: Enable this option ONLY if you are
preparing to rollback your cluster to a pre 8.0 Cisco Unified
Communications Manager release. Phone services (for example, extension
mobility) will NOT work when this parameter is set to True, however, users
will be able to continue making and receiving basic phone calls. IMPORTANT:
You must restart the following services on all nodes, in the order
described, immediately after setting this parameter to True: First, restart
the Trust Verification Service (TVS) on all nodes; next, restart the TFTP
service on all nodes that have TFTP activated; last, return to the
Enterprise Parameters Configuration window and click the Reset button to
reset all phones. When those three steps are completed and have been
performed in the specified order, the cluster will be ready for rollback.

Some of us like Extension Mobility...


Jonathan

On Mon, Feb 20, 2012 at 10:16 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> You should set the rollback parameter on your staging servers so the
> phones don't get an ITL to begin with.
>
> -Ryan
>
> On Feb 19, 2012, at 11:59 AM, Jonathan Charles wrote:
>
> That was it, I had them erase the ITL and the phone reg'd and picked up
> the timezone... yay Cisco.
>
> So, our plan was to stage phones to our CCM before sending them to remote
> customer sites so they will have the correct load on them (so they can just
> plug em in), I will need to change the process to include erasing the ITL.
>
>
> Jonathan
>
> On Sun, Feb 19, 2012 at 9:59 AM, Wes Sisk <wsisk at cisco.com> wrote:
>
>> Based on this and your previous post I suspect an ITL issue.  Are your
>> phones are downloading signed config files AND trusting them?
>> https://supportforums.cisco.com/docs/DOC-17679
>>
>> /wes
>>
>> On Feb 19, 2012, at 12:05 AM, Jonathan Charles wrote:
>>
>> Just some more info, a phone runnning 8.3.2 shows the correct timezone;
>> upgraded them to 8.3.3 and it still had the timezone; upgraded to 9.2.1 and
>> it retained it.
>>
>> Tried downgrading the other phones, they wouldn't take the firmware (made
>> no effort to download it); also noticed that the other phones are only
>> registered to the Publisher. All phones are in the same device pool.
>>
>>
>> J
>>
>> On Sat, Feb 18, 2012 at 9:57 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>>
>>> CUCM 8.6, phones running 9.2.1; Cisco 7900s are not picking up the
>>> timezone from CCM, so they are showing GMT.
>>>
>>> Timezone is configured for EST, but phones are blank (on their web
>>> pages) for timezone...
>>>
>>>
>>> Jonathan
>>>
>>
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