[cisco-voip] VT Advantage issue

[Erick Wellnitz]

The access port of the phone shows that CVTA is the CDP neighbor with the
address of the PC.

On Wed, Feb 22, 2012 at 12:00 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:

> Another strange one...
>
> I have some users who have Video Advantage cameras and software.
>
> One of them reports (and I have verified) that after receiving the
> Anyconnect client, the VT Advantage software can no longer recognize the
> phone is connected.  There is no attempt to by the VTA software to contact
> the phone or the phone to contact the VTA software according to the cature
> I did.
>
> On a PC without the Anyconnect client if I disable video on the phone VTA
> still recognizes a phone exists and I see the appropriate traffic
> attemptign to establish the CAST connection.
>
> I do not have authority to remove the Anyconnect client.
>
> Anyone seen this behavior before?  As always, any ideas are appreciated.
>
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