[cisco-voip] CDR question
Ryan Ratliff
rratliff at cisco.com
Thu Feb 23 13:38:34 EST 2012
Take a look at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/cdrdef/cdrex.html. There are some good examples there of different call flows and how they are represented in CDR.
-Ryan
On Feb 23, 2012, at 12:07 PM, Erick Wellnitz wrote:
Okay, I have another one.
I have an IVR set up which transfers to certain numbers which are different queues. Whe nI run a CRD report for my IVR pilot number, the CTI port DN is shown for the destination number. Is there any way to find the actual number the call was redirected to without having to set up a database and write the information I want?
I don't find this data in the CDR table. I suppose I could parse each destination but that seems a bit silly.
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