[cisco-voip] CDR question
Erick Wellnitz
ewellnitzvoip at gmail.com
Thu Feb 23 14:01:07 EST 2012
"If the call gets forwarded more than twice, the intermediate forwarding
parties do not populate in the CDR. "
I guess that answers my question.
Great document, Ryan. Thanks!
On Thu, Feb 23, 2012 at 12:38 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
> Take a look at
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/cdrdef/cdrex.html.
> There are some good examples there of different call flows and how they
> are represented in CDR.
>
> -Ryan
>
> On Feb 23, 2012, at 12:07 PM, Erick Wellnitz wrote:
>
> Okay, I have another one.
>
> I have an IVR set up which transfers to certain numbers which are
> different queues. Whe nI run a CRD report for my IVR pilot number, the CTI
> port DN is shown for the destination number. Is there any way to find the
> actual number the call was redirected to without having to set up a
> database and write the information I want?
>
> I don't find this data in the CDR table. I suppose I could parse each
> destination but that seems a bit silly.
>
>
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>
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