[cisco-voip] Help with dialing an international number??

Sat Feb 25 07:44:39 EST 2012

What kind of PRI is this? What is the protocol in use? 4ESS for example often requires the appropriate type/plan to be sent out.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Wellnitz
Sent: Friday, February 24, 2012 2:11 PM
To: Grant Teague
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Help with dialing an international number??

I would have expected an unallocated number code instead of the
undefined code.  Then again, the ISDN standard isn't quite so standard.

I agree that the 20 is causing bad call routing.  I think we'd need to see a debug when dialing the correct format.

Tim, do you have debug output for when you dial 9011447880732219? As Grant mentioned, it is the correct format.

On Fri, Feb 24, 2012 at 1:58 PM, Grant Teague <grant.teague at gmail.com<mailto:grant.teague at gmail.com>> wrote:
The reason for the internetworking error is most likely because the called number is wrong.

The error is you have added the STD (area code) for Central London 207, as shown below

901144207880732219

No doubt this will be routed to a landline exchange in London (based upon +44207) and dropped as a un-allocated number, rather than routed on the +447 (with 7 being the prefix for mobile (Cell) numbers in the UK) and sent to Vodafone, 02, etc (or whoever the operator is).

I would expect you need to dial 9011447880732219

Hope this helps

Grant

On Fri, Feb 24, 2012 at 7:18 PM, Erick Wellnitz <ewellnitzvoip at gmail.com<mailto:ewellnitzvoip at gmail.com>> wrote:
Can you dial other international numbers?  It is possible international dialing is blocked for your numbers by the provider.

Might explain the disconnect cause code.  82 is your provider's equipment and FF is undefined.
On Fri, Feb 24, 2012 at 1:01 PM, Tim Reimers <treimers at ashevillenc.gov<mailto:treimers at ashevillenc.gov>> wrote:

So then:
00 44 7880 732 219<tel:00%2044%207880%20732%20219>  (what we were told in  the voicemail)

would be dialed as
901144207880732219

    9                  011               44              20                  7880 732 219
offnet  -   int calling -- to UK -- in London -- to this number

Still fails -
This is an ISDN debug of it
You can see the exact string go out -
000256: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: RX <- CONNECT pd = 8  callref = 0x8DE5
000257: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: TX -> CONNECT_ACK pd = 8  callref = 0x0DE5
000258: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0xD is 0x2 0x1, Calling num 8282595512<tel:8282595512>
000259: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: Applying typeplan for sw-type 0xD is 0x0 0x0, Called num 01144207880732219
000260: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref = 0x0DE7
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98390
                Exclusive, Channel 16
        Progress Ind i = 0x8183 - Origination address is non-ISDN
PublicWorks2821#
        Calling Party Number i = 0x2181, '8282595512<tel:8282595512>'
                Plan:ISDN, Type:National
        Called Party Number i = 0x80, '01144207880732219'
               Plan:Unknown, Type:Unknown
000261: Feb 24 13:59:44 EST: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x8DE7
        Channel ID i = 0xA98390
                Exclusive, Channel 16
000262: Feb 24 13:59:45 EST: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd = 8  callref = 0x8DE7
        Cause i = 0x82FF - Interworking error; unspecified
        Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info
PublicWorks2821#

From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>]
Sent: Friday, February 24, 2012 1:53 PM
To: Lelio Fulgenzi; Tim Reimers
Subject: RE: [cisco-voip] Help with dialing an international number??

LOL, I was typing the same url.  Yeah missing digits.

http://www.howtocallabroad.com/results.php?callfrom=united_states&callto=united_kingdom

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, February 24, 2012 1:51 PM
To: Tim Reimers
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Help with dialing an international number??

I think they're missing their area code.

normally, you would drop the 00 and between the 44 and 7880 you would have an area code

they're listed here:

http://www.howtocallabroad.com/uk/

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)
________________________________
From: "Tim Reimers" <treimers at ashevillenc.gov<mailto:treimers at ashevillenc.gov>>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Friday, February 24, 2012 1:42:33 PM
Subject: [cisco-voip] Help with dialing an international number??
Hi all -

I have a user who has been given this number by a foreign caller who left a voicemail:
I think this is a legit call, by the way - not a spammer. It's a booking manager in England
who wants to know if we have dates available in one of our venues..

This is the return call number that the person left in a voicemail.
00 44 7880 732 219<tel:00%2044%207880%20732%20219>

I can't make that dial back no matter what -

9 011 00 44 7880 732 219 fails

9 011  44 7880 732 219<tel:011%20%C2%A044%207880%20732%20219>

I'm wondering if the caller left an incorrect number, or left one that's formatted for 'inside England'
or tacked on an extension# without saying that it's an extension or what.

Seems like England numbers for London area are often
in this format, from various websites "020-7584 2566<tel:020-7584%202566>"

DialedNumberAnalyser shows that it would route this call, but I'm getting a reorder message telling me the call cannot be completed..

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