[cisco-voip] ITL Files on Subscriber

Florian Kroessbacher florian.kroessbacher at gmail.com
Sun Feb 26 03:38:11 EST 2012


maybe there is a bad tomcat certificate in the database, if it's possible u
can try to regenerate it on this sub, than the new cert should go to
certificates table, maybe this helps

--
Florian Kroessbacher
gmail: florian.kroessbacher at gmail.com

Am 25.02.2012 um 23:02 schrieb Dennis Heim <Dennis.Heim at cdw.com>:

  I did have it for testing purposes with only 1 node in the CM Group. That
is probably it.



Thanks,



Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)

317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com*
*cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>



*From:* Stephen Welsh [mailto:stephen.welsh at unifiedfx.com]
*Sent:* Saturday, February 25, 2012 12:51 PM
*To:* Dennis Heim
*Cc:* cisco-voip
*Subject:* Re: [cisco-voip] ITL Files on Subscriber



Hi Dennis,



Each UCM node has it's own call manger.pem and tvs.pem, sounds like there
may be a mismatch between the ITL on the phone and the tvs.pem on the bad
subscriber.



I suggest you read the following section of Jason Burns excellent SBD
document:



Changing Host Names or Domain
Names<https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names>

https://supportforums.cisco.com/docs/DOC-17679#Changing_Host_Names_or_Domain_Names



I suspect you only have one CMGroup in the device pool when you are testing
the bad node, assuming the phone is unable to find an additional TVS
service to verify the bad node's cert. If this is the case try adding
additional nodes to the CM Group to see if that fixes the issue.



Thanks



Stephen



On 25 Feb 2012, at 20:34, Dennis Heim wrote:



  Anyone had issues with different ITL’s on the subscribers from the
publisher? If phone are registered to a specific subscriber they get host
not found on the corp directory. If I change it to the publisher or other
subscriber, then all is well.



Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299 Single Number Reach (WA)

317.569.4255 Single Number Reach (IN)
317.569.4201 Fax
dennis.heim at cdw.com*
*cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>



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