[cisco-voip] UCCX 7

John Franklin john.franklin at voipintegration.com
Thu Jan 5 13:38:43 EST 2012


Sean this is fairly simple, just use a menu step with only option 1 enabled, then configure the timeout duration and place a goto step in the timeout branch of the menu.

If that is not clear enough can create a sample script for you, let me know!

John


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sean Knight
Sent: Thursday, January 05, 2012 10:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX 7

I have a script that when a call comes in I want it to listen to a prompt then go to an external number if 1 is pressed, if not I want it to go to queue.  Can anyone help with this problem?
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