[cisco-voip] IP communicator 8.6 issues lately?

[Thomas LeMay]

We have seen issues where various releases of IP communicator (version
2.0.2; 2.1.4 and 8.6) conflict with the network interface card.  It prevents
the nic from being recognized and changes the TFTP IP addresses to 0.0.0.0.
This behavior occurs on both Windows XP and Windows 7 operating systems.  We
have experienced one way audio problems too.  In most reported cases, the
issues began right after an epo of McAfee H I P version 8 was pushed through
the network.  We have an open case with McAfee but they have not found
anything yet.

 

Tom

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ted Nugent
Sent: Thursday, January 12, 2012 11:21 AM
To: Scott Voll
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IP communicator 8.6 issues lately?

 

I've been seeing the same thing with IPC 7.06 running windows 7. Only
workaround I found was uninstall and reinstall. I'm not sure what is causing
it but I also assumed it was a windows update. Has happened to me personally
connecting to various clusters and versions but the most recent client
complaint was on 8.03 and IPC 7.06.

 

 

On Thu, Jan 12, 2012 at 10:19 AM, Scott Voll <svoll.voip at gmail.com> wrote:

I have a large telecommuting base that using IP communicator 8.6 (and
anyconnect 2.5).

 

Lately I've been seeing more issues with the softphone  (black screen, not
responsive, using wrong IP address (not vpn address)).  Did a windows update
come out that has been causing any issues?

 

Just wondering if it's just me.

 

TIA

 

Scott

PS CM 7.1.5


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