[cisco-voip] MOH Not Uploading

[Buchanan, James]

Yep. I got an engineer on the line. He logged in with root access and fixed the folder permission. Worked like a champ and I had no downtime.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Wednesday, January 18, 2012 2:24 PM
To: Buchanan, James; cisco-voip at puck.nether.net; VanMarenNP at ldschurch.org
Subject: RE: MOH Not Uploading


The workaround notes say to just wait forever? Was there something else that I don't see in the bug?

Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Buchanan, James [mailto:jbuchanan at presidio.com]
Sent: Wednesday, January 18, 2012 3:23 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net; VanMarenNP at ldschurch.org
Subject: RE: MOH Not Uploading

I had them do the workaround for me, and it worked like a champ with zero downtime if you need something quick.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 2:02 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>; VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>
Subject: Re: [cisco-voip] MOH Not Uploading


Thanks all, someone else provided the ID, now time to check my UCCX Compatibility matrix!

Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 2:52 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>; VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>
Subject: Re: [cisco-voip] MOH Not Uploading

thanks for the info. Do you have the bug Id?

Sent from my Android phone using TouchDown (www.nitrodesk.com<http://www.nitrodesk.com>)

-----Original Message-----
From: Nate VanMaren [VanMarenNP at ldschurch.org]
Received: Wednesday, 18 Jan 2012, 2:51pm
To: Matthew Loraditch [MLoraditch at heliontechnologies.com]; cisco-voip [cisco-voip at puck.nether.net]
Subject: RE: MOH Not Uploading
Bug in 8.6.1

You need to upgrade to fix it.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 11:29 AM
To: cisco-voip
Subject: [cisco-voip] MOH Not Uploading

Has anyone seen this? 8.6.1(a). IE and Firefox both freeze when trying to upload an MOH File. If I click upload again the page never loads. I have to restart Tomcat to get the upload page to come up again.  I suppose I will try rebooting the servers in question tonight.


Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>




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