[cisco-voip] MOH Not Uploading

Buchanan, James jbuchanan at presidio.com
Wed Jan 18 15:28:03 EST 2012


Yep. I got an engineer on the line. He logged in with root access and fixed the folder permission. Worked like a champ and I had no downtime.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Wednesday, January 18, 2012 2:24 PM
To: Buchanan, James; cisco-voip at puck.nether.net; VanMarenNP at ldschurch.org
Subject: RE: MOH Not Uploading


The workaround notes say to just wait forever? Was there something else that I don't see in the bug?

Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Buchanan, James [mailto:jbuchanan at presidio.com]
Sent: Wednesday, January 18, 2012 3:23 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net; VanMarenNP at ldschurch.org
Subject: RE: MOH Not Uploading

I had them do the workaround for me, and it worked like a champ with zero downtime if you need something quick.

James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>
D: 615-866-5729 | F:615-866-5781  www.presidio.com<http://www.presidio.com/>

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 2:02 PM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>; VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>
Subject: Re: [cisco-voip] MOH Not Uploading


Thanks all, someone else provided the ID, now time to check my UCCX Compatibility matrix!

Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 2:52 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>; VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>
Subject: Re: [cisco-voip] MOH Not Uploading

thanks for the info. Do you have the bug Id?

Sent from my Android phone using TouchDown (www.nitrodesk.com<http://www.nitrodesk.com>)

-----Original Message-----
From: Nate VanMaren [VanMarenNP at ldschurch.org]
Received: Wednesday, 18 Jan 2012, 2:51pm
To: Matthew Loraditch [MLoraditch at heliontechnologies.com]; cisco-voip [cisco-voip at puck.nether.net]
Subject: RE: MOH Not Uploading
Bug in 8.6.1

You need to upgrade to fix it.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Matthew Loraditch
Sent: Wednesday, January 18, 2012 11:29 AM
To: cisco-voip
Subject: [cisco-voip] MOH Not Uploading

Has anyone seen this? 8.6.1(a). IE and Firefox both freeze when trying to upload an MOH File. If I click upload again the page never loads. I have to restart Tomcat to get the upload page to come up again.  I suppose I will try rebooting the servers in question tonight.


Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>




NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120118/2be416a4/attachment.html>


More information about the cisco-voip mailing list