[cisco-voip] SCCP 7965 9.2 Trust List Update Failed

[Ryan Ratliff]

Packet capture of the phone booting?  TFTP server is either specified manually or via DHCP and there are separate sections for IPv4 and IPv6 manual config. 

-Ryan

On Jan 20, 2012, at 12:50 PM, Jason Aarons (AM) wrote:

We notice on the phones under IPV4 the TFTP server option is missing, in CCMAdmin shows Inactive/Rejected. Another phone same vlan/network you can reboot just phone, same dhcp server.
 
I’m guessing either phone load but or ccm.  These phones were TAPd so the BAT entry replaces the SEP entry, BAT entry is Inactive so as not to use DLUs.
 
We opened a P2 SR620425537
 
From: Erick B. [mailto:erickbee at gmail.com] 
Sent: Friday, January 20, 2012 12:53 AM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] SCCP 7965 9.2 Trust List Update Failed
 


Does the phone have a TFTP server (Network config page) and on right
VLAN? Maybe it got moved / plugged into wrong switchport?

Is TFTP running ok on the server (not hung,etc)?


On Thu, Jan 19, 2012 at 11:29 PM, Jason Aarons (AM)
<jason.aarons at dimensiondata.com> wrote: 
> I’m seeing 3 7965 phones that were working earlier today showing this in the
> phones console log (with CCMadmin show Rejected for the phone).
>
>
>
> I deleted the ITL/CTL with no luck.  Running CallManager 8.5.(1)SU1 and
> SCCP45.9-2-1SR2
>
>
>
> 12:23:06a TFTP Error : SEPB8621F6D8F28.cnf.xml.sgn
>
>                 12:23:07a No IPv4 TFTP Server
>
>                 12:23:16a Trust List Update Failed
>
>                 12:23:17a TFTP Timeout : SEPB8621F6D8F28.cnf.xml.sgn
>
>                 12:23:22a No IPv4 TFTP Server
>
>                 12:23:23a Trust List Update Failed
>
>                 12:23:23a TFTP Error : SEPB8621F6D8F28.cnf.xml.sgn
>
>                 12:23:24a No IPv4 TFTP Server
>
>                 12:23:33a Trust List Update Failed
>
>
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