[cisco-voip] After upgrade to 8.6.2a one way audio for some calls-No codec selected!
Anthony Kouloglou
akoul at dataways.gr
Mon Jan 23 13:48:18 EST 2012
There is no way that this is the problem.
In one remote site i had only one 7911 working fine with CUCM 6.1.2.
After the upgrade to 8.6.2a, even this old phone is having the same issue!
I keep having on the phone status: failed to update itl .
On 23/1/2012 8:09 ??, Peter Slow wrote:
> I think what MIke meant was "Check the routing path between the two
> phones."
>
> -Peter
>
>
> On Mon, Jan 23, 2012 at 12:41 PM, Mike <mikeeo at msn.com
> <mailto:mikeeo at msn.com>> wrote:
>
> Your key statement is this:
>
> Then, we moved it to another subnet.
> It got registered but not audio in one way!
>
> Check your routing path to the CM.
>
> *From:*cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>
> [mailto:cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>] *On Behalf Of
> *Anthony Kouloglou
> *Sent:* Monday, January 23, 2012 10:15 AM
> *To:* Nate VanMaren
> *Cc:* cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>
> *Subject:* Re: [cisco-voip] After upgrade to 8.6.2a one way audio
> for some calls-No codec selected!
>
> Yes!
> Everything seems to be as it supposed to be!
> One Phone got registered at the main site. Worked fine.
> Then, we moved it to another subnet.
> It got registered but not audio in one way!
>
> Can't this ITL/CTL feature/bug be disabled?
>
> On 20-Jan-12 17:26, Nate VanMaren wrote:
>
> Are your phones running firmware you expect them to be?
>
> *From:*cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Anthony
> Kouloglou
> *Sent:* Friday, January 20, 2012 1:33 AM
> *To:* cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>
> *Subject:* [cisco-voip] After upgrade to 8.6.2a one way audio for
> some calls-No codec selected!
>
> Hi all,
> here is a tough one!
> I recently upgraded my 6.1 cluster to 8.6.2a.
> Since my Hardware was 7825H3 typically it was not an upgrade
> rather than a fresh install using a usb drive (cisco has this
> procedure for these type of servers)
> The upgrade was smooth for pub and one sub.
> All phones reregistered and upgraded.
> In the main site there are 20 devices (7975, 7961, 7911) and at 2
> remote sites 2 devices (one at each site).
> After the upgrade:
> all phones in the main site can talk to each other.
> The two remote phones can talk to each other.
> Each of the remote phones when talking to main site have one way
> audio!
> The remote site does not hear the main site always.
> There is no firewall/NAT between the sites.
> I noticed that there is no codec selected for the audio stream
> that has the problems and so no transmit (or received packets for
> the other).
> And i explain: in an active call between the main site and a
> remote i checked the send/received codecs and statistics.
> the main site had g711 as received codec and of course the
> received packets augmented
> but there was none as send codec and of course no packets transmited.
> In the remote site the findings were inversed (no receive codec
> and no receive packets
>
> lease advise
>
> BR
> Anthony
>
>
>
>
>
>
>
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