[cisco-voip] IPCC Server Roles, Can they be changed

[Eric Butcher]

You used to be able to do this on UCCX 7.0 and previous, but I don't believe the functionality exists in 8.0+… And if it does it surely requires TAC support to perform.  May be better off getting TAC to help fix the database issues.



Eric Butcher

Cisco Unified Communications Engineer
CDW Professional Services

11711 N Meridian, Ste 225

Carmel, IN  46032
( 317.569.4282 – Single Number Reach
＊ eric.butcher at cdw.com<mailto:eric.butcher at cdw.com>

http://www.cdw.com/



From: Jorge Aguila <jorge.rodriguez at netxar.com<mailto:jorge.rodriguez at netxar.com>>
Date: Sun, 29 Jan 2012 09:44:35 -0400
To: cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] IPCC Server Roles, Can they be changed

We have an IPCC HA over WAN deployment, We are having issues with DB corruption, a third party wallboard vendor that is being used found that this data corruption on the Primary which is not getting replicated into the slave is preventing the wallboards from functioning, they said that the short term recommendation until cisco fixed the issue with the DB is to switch roles, I haven’t seen any switch role buttons like there are on Unity Connection, Can anybody confirm if there are un UCCX 8.5.1 or if to do this we need to basically take the master offline?

TIA for all replies;

Jorge L. Rodriguez Aguila
CCNA, CCNP-VOICE
Senior Voice/Data Consultant
Netxar Technologies
Tel-787-765-0058
Cel 787-688-8530
jorge.rodriguez at netxar.com<mailto:jorge.rodriguez at netxar.com>

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