[cisco-voip] mobile devices and 911

[Lelio Fulgenzi]

are you allowed to block 911 calls? general question really. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Erick Wellnitz" <ewellnitzvoip at gmail.com>, "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Monday, January 30, 2012 11:23:23 AM 
Subject: Re: [cisco-voip] mobile devices and 911 

Erick-- 


we Disallow them to dial 911 when telecommuting. we figure they can use there home phone or cell. 


personally I like the 911 enable option...... but there is some $$$$$$ involved. 


They use a SIP trunk and the end user has to put in there location. Then it updates the 911 enable DB so the call goes to the correct psap with the correct location. 


CER would be a nightmare to setup like that and it's possible you wouldn't have VGW's where needed. 


Scott 


On Wed, Jan 25, 2012 at 8:31 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 




This is definitely an interesting one. 

For the smartphone client, there is a parameter that allows you to enter certain numbers that will be dialed by the mobile phone not the jabber client. Tried it, it works great. 

For IPCommunicator I would say, engage your local PSAP and see what they would like to do. I'm guessing, a special DID for this group of users, or a DID for each one, with an extra information line saying they are mobile clients and to ask them their location first or something like that. 

I was talking to our 911 rep and he mentioned something like 911 handlers which will ask particular information first and transfer you to the correct PSAP, but I never really got more detail on this. 

Anyways, just some options... 

Lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Erick Wellnitz" < ewellnitzvoip at gmail.com > 
To: "cisco-voip" < cisco-voip at puck.nether.net > 
Sent: Wednesday, January 25, 2012 11:25:04 AM 
Subject: [cisco-voip] mobile devices and 911 



Looking for ideas... 

With the popularity of Cisco's mobile solutions (IP Communicator, 
smartphone clients, etc.) what is everyone doing for 911? 

Are you setting up the CSS to disallow 911 calls? 

Thanks! 
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