[cisco-voip] mobile devices and 911

Matthew Saskin msaskin at gmail.com
Tue Jan 31 07:25:26 EST 2012


Depends on (your lawyers | laws in your city/state/country | etc.).  I know
that for most of my clients, they have received the OK from their risk
and/or legal organizations that it's OK to block emergency services calls
provided you identify to the user that they are blocked (eg; yellow "this
phone cannot call 911" sticker attached to take-home IP phones for remote
workers)

-matthew

On Mon, Jan 30, 2012 at 12:00 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> are you allowed to block 911 calls? general question really.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Scott Voll" <svoll.voip at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *"Erick Wellnitz" <ewellnitzvoip at gmail.com>, "cisco-voip" <
> cisco-voip at puck.nether.net>
> *Sent: *Monday, January 30, 2012 11:23:23 AM
> *Subject: *Re: [cisco-voip] mobile devices and 911
>
>
> Erick--
>
> we Disallow them to dial 911 when telecommuting.  we figure they can use
> there home phone or cell.
>
> personally I like the 911 enable option...... but there is some $$$$$$
> involved.
>
> They use a SIP trunk and the end user has to put in there location.  Then
> it updates the 911 enable DB so the call goes to the correct psap with the
> correct location.
>
> CER would be a nightmare to setup like that and it's possible you wouldn't
> have VGW's where needed.
>
> Scott
>
> On Wed, Jan 25, 2012 at 8:31 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>> This is definitely an interesting one.
>>
>> For the smartphone client, there is a parameter that allows you to enter
>> certain numbers that will be dialed by the mobile phone not the jabber
>> client. Tried it, it works great.
>>
>> For IPCommunicator I would say, engage your local PSAP and see what they
>> would like to do. I'm guessing, a special DID for this group of users, or a
>> DID for each one, with an extra information line saying they are mobile
>> clients and to ask them their location first or something like that.
>>
>> I was talking to our 911 rep and he mentioned something like 911 handlers
>> which will ask particular information first and transfer you to the correct
>> PSAP, but I never really got more detail on this.
>>
>> Anyways, just some options...
>>
>> Lelio
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"Erick Wellnitz" <ewellnitzvoip at gmail.com>
>> *To: *"cisco-voip" <cisco-voip at puck.nether.net>
>> *Sent: *Wednesday, January 25, 2012 11:25:04 AM
>> *Subject: *[cisco-voip] mobile devices and 911
>>
>>
>> Looking for ideas...
>>
>> With the popularity of Cisco's mobile solutions (IP Communicator,
>> smartphone clients, etc.) what is everyone doing for 911?
>>
>> Are you setting up the CSS to disallow 911 calls?
>>
>> Thanks!
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>>
>
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