[cisco-voip] Call Pickup on 8961/9951/9971

Matthew Loraditch MLoraditch at heliontechnologies.com
Tue Jan 31 16:14:29 EST 2012


Well tha is both awesome and awful…. I have some planning to do…


Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Florian Kroessbacher [mailto:florian.kroessbacher at gmail.com]
Sent: Tuesday, January 31, 2012 3:56 PM
To: Matthew Loraditch
Cc: cisco-voip
Subject: Re: [cisco-voip] Call Pickup on 8961/9951/9971

hy

we are running 8.5 since 3 month ( before 7.1.5 ). I think under 7.1 it isn't possible to get the pickup softkey, cause there isn't i think the so called Feature Control Policy to be configured on the phone config page.

Get a look here

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b06featcon.html

so u have some more options to get the old known softkeys on good new phones :-)


--
Florian Kroessbacher
gmail: florian.kroessbacher at gmail.com<mailto:florian.kroessbacher at gmail.com>

Am 31.01.2012 um 21:42 schrieb Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>:
7.1.5 and 9.2.2 we have UCSS and such so If I need to upgrade I can


Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


From: Florian Kroessbacher [mailto:florian.kroessbacher at gmail.com<mailto:florian.kroessbacher at gmail.com>]
Sent: Tuesday, January 31, 2012 3:39 PM
To: Matthew Loraditch
Cc: cisco-voip
Subject: Re: [cisco-voip] Call Pickup on 8961/9951/9971

hy

which version cucm and phone firmware u are on.

--
Florian Kroessbacher
gmail: florian.kroessbacher at gmail.com<mailto:florian.kroessbacher at gmail.com>

Am 31.01.2012 um 21:37 schrieb Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>>:
If I need to use every button as a line, how am I supposed setup a user so they can use the call pickup feature?
The way I am reading everything it seems that apparently they won’t need this feature in my scenario…..


Matthew G. Loraditch - CCVP, CCNA, CCDA

1965 Greenspring Drive
Timonium, MD 21093

voice. 410.252.8830
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  Facebook<http://www.facebook.com/#!/pages/Helion/252157915296>  | Website<http://www.heliontechnologies.com/>  |  Email Support<mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>


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