[cisco-voip] Bogen UTI1 + ATA187

Tim Frazee tfrazee at gmail.com
Sun Jul 1 23:34:47 EDT 2012


this "fix" was a bit weak, imo

the fix that i was told simply prohibits the reorder-tone to be played, 
doesnt really stop the problem.

the re-order tone option was around in the product specific settings for 
a while, but it wasnt until the latest firmware that actually made it 
work on the end point.

On 6/29/2012 6:48 AM, Matthew Loraditch wrote:
>
> Looks like 9.2.3 fixes this, bug toolkit isn’t updated but release 
> notes say: 
> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn65946 
> is fixed
>
> Thanks for the prod in the right direction
>
> Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  | Facebook 
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>
> *From:*cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Matthew 
> Loraditch
> *Sent:* Friday, June 29, 2012 7:31 AM
> *To:* Tim Frazee
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] Bogen UTI1 + ATA187
>
> 8.6.2.21900 ATA is on 9.2.1
>
> Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA
>
> 1965 Greenspring Drive
> Timonium, MD 21093
>
> voice. 410.252.8830
> fax.  410.252.9284
>
> Twitter <http://twitter.com/heliontech>  | Facebook 
> <http://www.facebook.com/#%21/pages/Helion/252157915296>  | Website 
> <http://www.heliontechnologies.com/> | Email Support 
> <mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
>
> *From:*Tim Frazee [mailto:tfrazee at gmail.com] 
> <mailto:[mailto:tfrazee at gmail.com]>
> *Sent:* Thursday, June 28, 2012 10:59 PM
> *To:* Matthew Loraditch
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] Bogen UTI1 + ATA187
>
> Yes, we had this problem. It's a problem where the ats doesn't see the 
> supervisory signal to let go of the call. We opened a case months ago 
> and Cisco made some changes to how the busy tone is configured.
>
> What rev of ucm and phone load?
>
> -tim
>
>
> On Jun 27, 2012, at 11:17 AM, Matthew Loraditch 
> <MLoraditch at heliontechnologies.com 
> <mailto:MLoraditch at heliontechnologies.com>> wrote:
>
>     Anyone ever had this connection where you get a busy signal on the
>     paging system for 30-60 seconds after hanging up the phone? I’m
>     thinking it’s a setting on the bogen, but am not onsite with my
>     tech and don’t usually handle the bogen side.
>
>     Thx!
>
>     Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA
>
>     1965 Greenspring Drive
>     Timonium, MD 21093
>
>     voice. 410.252.8830
>     fax.  410.252.9284
>
>     Twitter <http://twitter.com/heliontech>  | Facebook
>     <http://www.facebook.com/#%21/pages/Helion/252157915296>  |
>     Website <http://www.heliontechnologies.com/> | Email Support
>     <mailto:support at heliontechnologies.com?subject=Technical%20Support%20Request>
>
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