[cisco-voip] CUCM 8.6 licenses disappear on reboot

Jonathan Charles jonvoip at gmail.com
Fri Jul 6 23:25:46 EDT 2012


TAC fixed it.

The server didn't have write rights to the license directory, they added it
and it works fine now...

Weird.


Jonathan

On Fri, Jul 6, 2012 at 9:38 PM, Ted Nugent <tednugent73 at gmail.com> wrote:

> only time I've seen that is if i didn't have a good application (upgrade
> license), it would take the DLU and Nodes without error but would do
> exactly what you're seeing... In my case I was pulling the licenses off a
> jump drive to a customer PC and then uploading them, i pulled them directly
> off my OWA email and they worked? think maybe the CM 8 lic file is corrupt?
> perhaps have them issue another upgrade license?
>
> On Fri, Jul 6, 2012 at 9:47 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>
>> Pretty cool,
>>
>> If I restart the license manager, I get this error on the console:
>>
>> Message from syslogd at CCMPUB at Fri Jul  6 20:42:47 2012 ...
>> CCMPUB local7 0 : 0: CCMPUB.mnjtech.com: Jul 07 2012 01:42:47.757 UTC :
>>  %UC_CALLMANAGER-0-NoFeatureLicense: %[AppID=Cisco
>> CallManager][ClusterID=MNJILCCM01-Cluster][NodeID=MNJCCMPUB]: No feature
>> license found
>>
>> and this on the CCM Web page:
>>
>>
>> Licensing Warnings:
>> System is operating on insufficient licenses. Please upload additional
>> license files.
>> Software Version license is missing. Call Manager Service will not start.
>> Please upload SW Feature license file.
>>
>> And the CCM services on the Pub and Sub are stopped... I can re-upload
>> the license and start the services.
>>
>>
>>
>> Jonathan
>>
>> On Fri, Jul 6, 2012 at 8:18 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>>
>>> I already did, and they already sent me the DLU and Node licenses...
>>>
>>> It is the CUCM 8 and the rehosted license that are not showing up after
>>> upload (and they do pass validation)...
>>>
>>>
>>>
>>>
>>>
>>> Jonathan
>>>
>>>
>>> On Fri, Jul 6, 2012 at 8:14 PM, Gregory Wenzel <gwenzel at conres.com>wrote:
>>>
>>>> Send you license files to licensing at cisco.com to rehost on new
>>>> version. This works only if u have ucss support.
>>>>
>>>> ________________________________________
>>>> From: cisco-voip-bounces at puck.nether.net [
>>>> cisco-voip-bounces at puck.nether.net] on behalf of Jonathan Charles [
>>>> jonvoip at gmail.com]
>>>> Sent: Friday, July 06, 2012 9:05 PM
>>>> To: cisco-voip at puck.nether.net
>>>> Subject: [cisco-voip] CUCM 8.6 licenses disappear on reboot
>>>>
>>>> We just upgraded a CUCM 7.1.5 system to 8.6 (using bridge method)...
>>>>
>>>> After you upload the licenses, they do not show in the drop down, but
>>>> you cannot upload them again (says they already exist...)
>>>>
>>>> When you reboot the pub, it says no licenses are loaded and kills the
>>>> CallManager service on all nodes.
>>>>
>>>> You can repeat the cycle, re-upload the licenses and start the
>>>> services... but if you reboot, the licenses disappear again...
>>>>
>>>> Any ideas?
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
>>>> This message w/attachments (message) is solely for the use of the
>>>> intended recipient(s) and may contain information that is privileged,
>>>> confidential or proprietary. If you are not an intended recipient, please
>>>> notify the sender, and then please delete and destroy all copies and
>>>> attachments, and be advised that any review or dissemination of, or the
>>>> taking of any action in reliance on, the information contained in or
>>>> attached to this message is prohibited.
>>>>
>>>> Unless specifically indicated, this message is not an offer to sell or
>>>> a solicitation of any products.
>>>>
>>>>
>>>>
>>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120706/9557c6b9/attachment.html>


More information about the cisco-voip mailing list