[cisco-voip] CUCM 8.6 licenses disappear on reboot

[Jonathan Charles]

TAC fixed it.

The server didn't have write rights to the license directory, they added it
and it works fine now...

Weird.


Jonathan

On Fri, Jul 6, 2012 at 9:38 PM, Ted Nugent <tednugent73 at gmail.com> wrote:

> only time I've seen that is if i didn't have a good application (upgrade
> license), it would take the DLU and Nodes without error but would do
> exactly what you're seeing... In my case I was pulling the licenses off a
> jump drive to a customer PC and then uploading them, i pulled them directly
> off my OWA email and they worked? think maybe the CM 8 lic file is corrupt?
> perhaps have them issue another upgrade license?
>
> On Fri, Jul 6, 2012 at 9:47 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>
>> Pretty cool,
>>
>> If I restart the license manager, I get this error on the console:
>>
>> Message from syslogd at CCMPUB at Fri Jul  6 20:42:47 2012 ...
>> CCMPUB local7 0 : 0: CCMPUB.mnjtech.com: Jul 07 2012 01:42:47.757 UTC :
>>  %UC_CALLMANAGER-0-NoFeatureLicense: %[AppID=Cisco
>> CallManager][ClusterID=MNJILCCM01-Cluster][NodeID=MNJCCMPUB]: No feature
>> license found
>>
>> and this on the CCM Web page:
>>
>>
>> Licensing Warnings:
>> System is operating on insufficient licenses. Please upload additional
>> license files.
>> Software Version license is missing. Call Manager Service will not start.
>> Please upload SW Feature license file.
>>
>> And the CCM services on the Pub and Sub are stopped... I can re-upload
>> the license and start the services.
>>
>>
>>
>> Jonathan
>>
>> On Fri, Jul 6, 2012 at 8:18 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>>
>>> I already did, and they already sent me the DLU and Node licenses...
>>>
>>> It is the CUCM 8 and the rehosted license that are not showing up after
>>> upload (and they do pass validation)...
>>>
>>>
>>>
>>>
>>>
>>> Jonathan
>>>
>>>
>>> On Fri, Jul 6, 2012 at 8:14 PM, Gregory Wenzel <gwenzel at conres.com>wrote:
>>>
>>>> Send you license files to licensing at cisco.com to rehost on new
>>>> version. This works only if u have ucss support.
>>>>
>>>> ________________________________________
>>>> From: cisco-voip-bounces at puck.nether.net [
>>>> cisco-voip-bounces at puck.nether.net] on behalf of Jonathan Charles [
>>>> jonvoip at gmail.com]
>>>> Sent: Friday, July 06, 2012 9:05 PM
>>>> To: cisco-voip at puck.nether.net
>>>> Subject: [cisco-voip] CUCM 8.6 licenses disappear on reboot
>>>>
>>>> We just upgraded a CUCM 7.1.5 system to 8.6 (using bridge method)...
>>>>
>>>> After you upload the licenses, they do not show in the drop down, but
>>>> you cannot upload them again (says they already exist...)
>>>>
>>>> When you reboot the pub, it says no licenses are loaded and kills the
>>>> CallManager service on all nodes.
>>>>
>>>> You can repeat the cycle, re-upload the licenses and start the
>>>> services... but if you reboot, the licenses disappear again...
>>>>
>>>> Any ideas?
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
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>>>>
>>>
>>
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>>
>
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